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Visualizing the Zoo Visitor Experience, Intersecting Space and Meaning-Making

Visualizing the Zoo Visitor Experience, Intersecting Space and Meaning-Making

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Title: Visualizing the Zoo Visitor Experience, Intersecting Space and Meaning-Making
Author: Bentley, Kelly
Abstract: This study explores how the educational intentions of a site of informal science education, the Toronto Zoo, as well as, its potential for meaning‐making, are translated in the lived experience of its visitors. It explores these experiences geographically by tying the spatial and physical environment to the interpretations made by visitors. It cartographically juxtaposes "objective" investigations of space, namely space syntax and wayfinding analyses, with "subjective" measures of the visitor experience, obtained through an on‐site Visitor Study, which revealed possible links between space and visitors' use of the site and meaning-making experiences. The value of geographically representing visitors’ experiences to a cultural institution through the unique use of mobile digital technology is discussed. Conclusions are drawn about the connection between space and the visitors’ meaning‐making experiences, and about how an institution’s educational intentions might be better realized or even re-defined with reference to the insights gained in this thesis
Subject: Educational evaluation
Architecture
Design
Keywords: Informal
Toronto Zoo
Education
Evaluation
Visitor behaviour
Design
Way-finding
Architecture
Visual
Visualizations
Mapping
Maps
Thematic analysis
Content analysis
Space
Meaning-making
Museums
Learning
Non-formal
Type: Electronic Thesis or Dissertation
Rights: Author owns copyright, except where explicitly noted. Please contact the author directly with licensing requests.
URI: http://hdl.handle.net/10315/27649
Supervisor: Alsop, Steven John
Degree: MA - Master of Arts
Program: Interdisciplinary Studies
Exam date: 2014-02-26
Publish on: 2014-07-09

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