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Invisible Worker(s), Invisible Hazards: An Examination of Psychological and Physical Safety Amongst Frontline Workers in Long-term Residential Care Facilities in the 'New' Global Economy

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dc.contributor.advisorArmstrong, Pat
dc.creatorCampbell, Andrea Lynn
dc.date.accessioned2016-09-20T16:57:42Z
dc.date.available2016-09-20T16:57:42Z
dc.date.copyright2016-02-09
dc.date.issued2016-09-20
dc.date.updated2016-09-20T16:57:42Z
dc.degree.disciplineSociology
dc.degree.levelDoctoral
dc.degree.namePhD - Doctor of Philosophy
dc.description.abstractResearch has consistently demonstrated that the long-term residential care (LTRC) frontline workforce encounters a range of serious health and safety hazards and risks that result in physical and psychological injury, illness, absenteeism, and related costs. Using the lens of feminist political economy, this dissertation explores the risks workers encounter on the frontlines of LTRC, how these workplace risks are shaped by broader social, economic, political, and historical factors, as well as the ways frontline workers resist, challenge, or shape the conditions of their work in this setting. My analysis of primary data is informed by interviews with 17 frontline workers working within for-profit, non-profit, and municipal LTRC facilities within Ontario and 2 key informants. Restructuring and reform of health and social care services under neoliberalism have profoundly transformed the character, funding, organization, and delivery of LTRC. These changes have serious implications for workforce configurations, the conditions of work and care, workplace health and safety, worker control over their labour, and capacities for worker resistance to the conditions of their work. Within the LTRC organizational hierarchy, frontline workers are of marginal status. The frontline workforce is composed predominately of women and increasingly marginalized immigrants and racialized groups, whose care labour on the frontlines is often naturalized, undervalued, and treated as unskilled and safe. This research provides evidence that restructuring and work reorganization processes, policies, and practices constitute a form of structural violence, which contribute to, intensify, and/or give rise to new sources of struggle, inequity, risk, violence, alienation, and exploitation on the everyday/everynight frontlines of LTRC.
dc.identifier.urihttp://hdl.handle.net/10315/32263
dc.language.isoen
dc.rightsAuthor owns copyright, except where explicitly noted. Please contact the author directly with licensing requests.
dc.subjectSociology
dc.subject.keywordsLong-term residential care
dc.subject.keywordsLong-term care
dc.subject.keywordsNursing homes
dc.subject.keywordsFeminist political economy
dc.subject.keywordsSociology
dc.subject.keywordsNeoliberal
dc.subject.keywordsRestructuring
dc.subject.keywordsAusterity
dc.subject.keywordsPrivatization
dc.subject.keywordsOntario
dc.subject.keywordsCanada
dc.subject.keywordsLabour process
dc.subject.keywordsWork organization
dc.subject.keywordsGender
dc.subject.keywordsRace
dc.subject.keywordsWorkplace health and safety
dc.subject.keywordsResistance
dc.subject.keywordsStruggle
dc.subject.keywordsRule breaking
dc.subject.keywordsPrecarious labour
dc.subject.keywordsGendered work
dc.subject.keywordsUnpaid labour
dc.subject.keywordsFrontline workers
dc.subject.keywordsPSW
dc.subject.keywordsCare work
dc.subject.keywordsWorking conditions
dc.subject.keywordsWorkload
dc.subject.keywordsRegulation
dc.subject.keywordsFunding
dc.subject.keywordsHierarchy
dc.subject.keywordsDivision of labour
dc.subject.keywordsControl
dc.subject.keywordsWorkers' compensation
dc.subject.keywordsInjury
dc.subject.keywordsIllness
dc.subject.keywordsViolence
dc.subject.keywordsRisk
dc.subject.keywordsHazard
dc.subject.keywordsBullying
dc.subject.keywordsHarassment
dc.subject.keywordsStress
dc.subject.keywordsUnderreporting
dc.subject.keywordsRacism
dc.subject.keywordsSexism
dc.subject.keywordsPresenteeism
dc.subject.keywordsIndividualization
dc.subject.keywordsUnderstaffing
dc.subject.keywordsResponsibilization
dc.subject.keywordsExploitation
dc.subject.keywordsAlienation
dc.subject.keywordsStaffing levels
dc.subject.keywordsEvidence
dc.subject.keywordsStructural violence
dc.subject.keywordsManagerialism
dc.subject.keywordsTeamwork
dc.subject.keywordsTraining
dc.subject.keywordsOwnership
dc.titleInvisible Worker(s), Invisible Hazards: An Examination of Psychological and Physical Safety Amongst Frontline Workers in Long-term Residential Care Facilities in the 'New' Global Economy
dc.typeElectronic Thesis or Dissertation

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