Patient Satisfaction with Cardiac Rehabilitation

Background: The objectives of this study were to: (1) describe patient satisfaction with cardiac rehabilitation (CR), (2) test the psychometric properties of the Patient Assessment of Chronic Illness Care (PACIC) in the CR setting; and (3) assess the association of patient satisfaction with CR utilization and outcomes. Methods: Patients from one of 3 CR programs were approached, and consenting participants completed a survey. Participants were emailed surveys again 6 months, 1 and 2 years later. Results: Of 411 consenting patients, 247 (60.2%) completed CR. The mean PACIC score was 2.81.1/5. Internal reliability was =.95. The total PACIC score varied significantly by site, indicating discriminant validity. Patient satisfaction was significantly related to greater CR adherence and completion, greater functional status at CR discharge and 2 years post-intake, greater physical activity at discharge, as well as lower depressive symptoms at discharge and 1-year follow-up. Conclusions: Patients were relatively satisfied with their care.