YorkSpace

YorkSpace is York University's Institutional Repository. It supports York University's Senate Policy on Open Access by providing York community members with a place to preserve their research online in an institutional context.

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Recent Submissions

ItemOpen Access
Effect of Trauma Due to War on Dissociative Symptoms and Resilience among Palestinian Adolescents in the Gaza Strip
(Arab Journal of Psychiatry, 2014-11) Ghannam, Reem Taisir; thabet, abdelaziz
Aim: The present study examined the effect of war trauma on occurrence of dissociative symptoms and the role of resilience among Palestinian adolescents in the Gaza Strip. Method: N=400 adolescents (179 boys, 221 girls) were randomly selected from 10 schools in five areas in the Gaza Strip. The Gaza Traumatic Checklist, Dissociative Symptoms Scale for Adolescents, and Resilience Scale for Adolescents were used for assessment and socio-demographic data collected. Result: Regardless of gender, all participants reported an average of nine traumatic events regardless of family income, number of siblings, parent education and work status. The mean score for dissociative symptoms in girls was 75.67 vs. 73.65 in boys. No statistically significant differences in dissociative symptoms according to gender, age, place of residence, parent education and work status. Mean resilience was 112.18, individual resources, e.g. personal skills, social skills, and peer support was 44.06; physical and psychological caregiving by primary caregivers was 27.42, and contextual resources including spiritual, cultural and educational resources mean was 37.42. No statistically significant differences in the total resilience and subscales according to socio-demographic factors of gender, age, type of residence and parents work, whereas, resilience was higher in those with fewer siblings. There was a statistically significant negative relationship between dissociative symptoms and total resilience, individual resources, physical and psychological caregiving, and contextual resources. There was a statistically significant positive relationship between traumatic events and total trauma and total resilience, individual resources, and contextual resources. Clinical implications: Palestinian adolescents have been victims of continuous trauma with increased risk of psychopathology such as dissociative symptoms. Such symptoms negatively impacted upon adolescent resilience when handling adversity. Findings suggest the need for psychosocial interventions that reflect public health and child developmental requirements. Engaging children in interventions that are community-based recreational and cultural activities in war-affected populations have been found useful to heal.
ItemOpen Access
It Takes A Village - The Canadian Postpartum Recovery Approach for Vaginal & C-Section Mothers; A Scoping Review
(2024-01) Karodia, Humairaa; Granek, Leeat; Appel, Lora
Childbirth is the most frequent reason for hospitalization in Canada, with cesarean sections being the most common surgical procedure among inpatients. Given this, the postpartum recovery period is a critical aspect of health policy that needs attention. This paper uses a political economy of health research paradigm to examine the role of Canada's liberal welfare state in providing postpartum care and programs, focusing on the duration and extent of this care. Following Arksey and O'Malley's methodology, a scoping review was conducted using databases like ProQuest Sociological Abstracts, Medline, CINAHL, PsycINFO, Public Health Database, and Web of Science. The aim was to understand Canada's approach to postpartum care for both vaginal and cesarean births and to identify any differences in care between these methods. Six themes emerged from the data, encompassing the models of care, duration of postpartum care, educational topics, c-section-specific care, available health services and programs, and existing gaps in the Canadian postpartum care approach. The findings reveal that, within the Canadian liberal welfare state, government-funded postpartum care is modest, minimal, and time-limited, with eligibility criteria reviewed to access additional support and referrals. The market offers more personalized care and support, but only for those who can afford it. The study also found that apart from a few additional educational topics and more extended hospital stays, postpartum care for c-section deliveries is mainly similar to that for vaginal births. This paper provides a comprehensive overview of Canada's current postpartum care approach, highlighting its shortcomings and suggesting policy changes to enhance postpartum support.
ItemOpen Access
The Impact of Complaint Handling on Consumer Complaint Dispute Within the Two Largest States in the United States (California and Texas)
(2022-08-05) Mazaheri, Parastoo; Whelan, Jodie G.
Complaint handling plays a vital role in shaping business success through customer satisfaction. The substantial amount of research regarding consumer complaints has focused on individual differences of customers who are making the complaints; however, a gap still remains regarding how complaint handling affects the complaint dispute and how an organization's choice of response to complaints influences the ultimate success or failure of the provided resolutions. In addition to investigating these two factors, the current research also explores how product type, the nature of complaint issues, and customers’ (assumed) political orientations affect whether or not customers dispute resolutions. The results of this research suggest that apart from individual differences, the complaint handling process by itself impacts the likelihood of complaint dispute. Specifically, findings suggest that effective complaint receiving channels (phone) along with the proper response to the complaints (responding with any relief) can reduce the likelihood of a disputed resolution and presumably, enhance customer satisfaction.
ItemOpen Access
Dreaming Peer Support Futures
(2023-08) Prowse, Calvin; da Silveira Gorman, Rachel; viva davis halifax, nancy
Drawing on practices of diffractive reading supported by zine-making methods, throughout this major research paper I explore the question: “what could a lens of futurity offer the world of consumer/survivor peer support?” In Chapter 1, I engage in a theoretical dialogue between the realm of peer support and notions of futurity to demonstrate the benefits and alignment of a futural (re)turn within the peer support sector, setting the stage for the rest of my analysis. In Chapter 2, I explicate the ways – the whys and hows – that peer supporters are exploited by the psychiatric industrial complex under neoliberal rule, grounded in a historical approach that draws on the frameworks of confluence (Joseph, 2015) and neuroliberalism (Moussa, 2019) so that we may “learn from the past” (Butler, 2000, p. 166) in order to better anticipate the future. In Chapter 3, I explore how the peer support sector is itself implicated in upholding systems of oppression (white supremacy, Western dominance, colonization, and colonialism) by troubling the “peer support origin story” and the current demographics of the field, as well as identifying what futures are currently in construction. Lastly, in Chapter 4, I explore how we can draw on the lessons of funga and flora to both locate ourselves within the present and dream peer support futures beyond the limits of realism.
ItemOpen Access
CANSEE 2023 Conference Program
(2023-10) CANSEE 2023 Conference Program
Our conference programming includes something for everyone, such as rigorous scholarship, policy debate, social activism, creative brainstorming, personal reflection, and hands-on crafting.