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Divisiveness, Communication Failure, and Boundary Wars as Tragicomedy

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Divisiveness, Communication Failure, and Boundary Wars as Tragicomedy

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Title: Divisiveness, Communication Failure, and Boundary Wars as Tragicomedy
Author: Denton, William; Taves, Adam
Abstract: Reference librarians are whiny and demanding. Systems librarians are arrogant and rude. Users are clueless and uninformed. A new discovery layer means that they need to collaborate to build it and then--the next step--integrate it into teaching and learning. How can we bring such a tool to fruition without tearing at each others' throats?
Description: Presentation given at "Strange Bedfellows: IT and Reference Collaborations to Enhance User Experiences," a RUSA preconference workshop given on Friday 24 June 2011 at the American Library Association annual conference in New Orleans, LA. The audio recording, PowerPoint slides (which includes embedded audio and video; QuickTime is required for the video to work) and script are available.
Type: Presentation
URI: http://hdl.handle.net/10315/8025
Date: 2011-06-21

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